Privacy Policy

We at Kiwi Treasure Casino are committed to protecting your personal data and maintaining trust between you and our online casino brand.

Data Collection

We collect information from you through various means when you interact with our website, such as registration forms, login details, game play records, deposit and withdrawal transactions, communication preferences (such as language, push notifications), browser type and version, device operating system and settings.

• We gather necessary data for account creation and verification.
• Your activity on the platform is tracked to improve services and prevent abuse.

Data Usage

We use your information primarily for:

• Processing transactions (deposits/withdrawals);
• Providing customer support;
• Personalizing game offerings and improving user experience;
• Preventing misuse or fraudulent activities.

• Customer support interactions are securely logged to assist with resolving issues efficiently.

Data Sharing

Your data might be shared:

• For security purposes (e.g., fighting against money laundering, terrorist financing) in accordance with applicable laws and regulations.
• With partners that help us maintain the platform or improve our services.

• Security measures may also involve sharing information for analytical purposes.

Data Retention

We retain data as long as it is necessary:

• For tax, legal, business, marketing, and research reasons.
• Until your account with us is inactive/ closed in accordance with our platform's policies.

• Data may be retained longer for fraud prevention purposes.

Your Rights

According to applicable data protection laws (GDPR), you are entitled:

• To know about the personal data we hold.
• To correct, update or complete your data if it changes or is incomplete.

You have the right to lodge a complaint with the appropriate regulatory authority in case of any issues related to our handling of your personal data.

If you wish to exercise these rights, please contact us through the platform for instructions on how to proceed.

We process all requests promptly and free of charge.